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Privacy Policy


The British Puppet & Model Theatre Guild is committed to protecting your privacy and the privacy of all our website visitors. This Privacy Policy gives you information on what data we collect from you, how we collect data, and what we use it for.

Please read this Privacy Policy to understand how we use your personal information and data on this website.

This Privacy Policy maybe changed or updated at any time without notice other than the date of publication of this policy. We therefore recommend that you read this policy when you visit this website.

Who we are

The British Puppet & Model Theatre Guild (also referred to as “We”, “Us”, or “Our” in this document) is the Owner and Data Controller of this website.

If you have any questions or concerns regarding your personal information you can contact our data protection officer, Michael Dixon at

What personal information do we collect?

We collect personal information from visitors who give us their information using a form on this website.

The personal information we collect includes individual names, contact details including email address, phone number and postal address.

How do we use personal information?

The personal information you provide through a form on this website is used solely for communication between you and us, and any agents working directly for us, to enable us to provide services to you.

If you opt to receive notifications from us through this website, we may contact you via the contact details you provide to offer our services and to advise you of special offers. You may opt out of marketing communication at any time by unsubscribing from our notifications. Any marketing email you receive from us will contain an ‘unsubscribe’ link to tell us you no longer wish to receive marketing emails.

What legal basis we have for processing your personal data?

We are able to store and process your personal information under the following conditions:

consent by you as provider of your personal data.

By submitting your personal details through a form on this website, you consent to us using your personal data for the purpose of communication with you. You may withdraw your consent and request the removal of your personal data by contacting us by email or in writing at our address.

When do we share personal data?

We treat the confidentiality of personal data very seriously and will only share it with agents working on our behalf to provide services to you. We will provide you with details of any third party agent working for us so you can refer to their privacy policy.

If we are legally obliged to do so, for example to prevent data fraud, we will share personal data with legal authorities.

If we are acquired by or become a partner with another company, your personal data will be shared with that company to enable the continuation of services to you.

Where do we store and secure personal data?

All personal data provided to us through this website is encrypted using Secure Socket Layer (SSL) technology. This helps to secure the transfer of your data over the internet.

Personal data stored electronically by us is accessible only by us and agents working for us. Data is protected by a network firewall and access requires password authentication.

How long do we keep your personal data for?

We are legally required to retain details of financial transactions for six years. We keep personal data of non-customers for 12 months after the last communication with them, unless a request to removal personal data is received within 12 months.

Personal data which is no longer required to be retained is destroyed by permanent removal from the data storage systems that we use.

Your rights in relation to personal data.

Under the GDPR, you can request access to your personal data, or request correction or deletion of your personal data by writing to us at our address or by sending us an email. We will reply to a request for access to personal data within one month of that request.

You can withdraw your consent to receive marketing or other communication from us at any time by writing to us or by sending us an email.

We will require personal verification of an individual’s identity before giving access to, correcting or deleting personal data. ID such as a passport or driving licence and proof of address may be required. This is to prevent exposure or manipulation of personal data by another person.

We are unable to delete personal data from records which include a financial transaction as we are required to retain these records by law for six years from the date of a transaction.

Linking to other websites / third party content

We not responsible for your privacy or security on third-party websites that are linked from this website.

How to contact us?

For any personal data related questions or requests, you can contact us by emailing